General definition
With this document, Abaula provides you information regarding privacy policy and personal data protection when using the site www.abaula.ge. Below you can find the definition of the mentioned type of information, cases of unauthorized access, ways of protection and the need/essence of using the information.
Protection of privacy of personal data
Abaula has the right to use personal data only if we have your consent, specific contractual basis or legal basis for that. Your personal information is processed for a specific purpose, which implies the existence of a business-related and/or commercial purpose. It is important to note that, even in this case, the processing of information by the company is never directed against your interests.
We inform you, that
Legal protection means
These issues are described and protected by the Law of Georgia of Personal Data Protection.
According to the law, you have the right to request information about the processing of your data. You have the right to receive the following information:
You can request a copy of the information we process.
Revising Personal Information
In accordance with the law, you have the right to request the correction, update, addition to, blocking, deletion or destruction of your personal data if they are incomplete, inaccurate, not updated or if their collection and processing was carried out by the ways that are against the law. You also have the right to request the termination of the processing of your data even it is done for direct marketing purposes. The aforementioned will be implemented by 'Abaula' immediately, however, within a reasonable time, depending on various legal obligations.
The company is obliged to provide you with the above mentioned information in this article. upon your request.
Types of Personal Information
Contractual
Detailed information about the products and services we provide you
Locational
Information about your location that the Company may obtain from your mobile phone, computer s Internet access address or the location of the facility where you conduct digital operations.
Behavioral
Detailed information about how you use our products and services.
Technical
Information about the devices and technology you use.
Communicational
Information that the Company obtains through e-mails and/or any other means of communication about you in connection with the Abaula Platform services. Communication can be between you and us, as well as between you and our partner(s).
Information about your payments and balance on the Platform.
Information about you reflected in various documents and their copies. Such documents include your passport and identity card.
An audio/video recording that the company receives from the moment you present your ticket to the event.
In certain cases, depending on your activity, we may ask you to provide certain personal information about you. Such activities include:
We collect the following types of information about our users:
Identificational (personal) information is the one with which a specific user can be identified. You are not obligated to participate in the activities on the Platform. However, if you choose to engage in these activities, we may ask you to provide the following private (personal) information about you:
When you order products or services, we may also ask you to provide your credit card number, expiration date, authentication code, or other information. The latter is not stored on our website, as the payment is made on the security server of our partner bank. Therefore, we do not have access to your credit card information (except the first six and last four digits identifying the card type and validity). Depending on the type of activity you engage in, providing some information will be mandatory and some will be voluntary. If you do not submit the required information for a particular activity, you will not be able to participate in that activity.
We use cookies and monitor the behavior of users on our website to ensure that we offer the best experience while on our website and to be able to constantly improve the quality of service. This is part of personal data protection and in this regard, Abaula has defined a separate policy.
For automated decision-making, including profiling, we sometimes use personal data that we have, or have the right to collect from other entities based on certain law, a contract with you, or the consent you have given. This helps us ensure that our decisions are quick, fair and effective. Automated decisions may affect the products and services we offer now or will offer in the future. If there is no above-mentioned basis (legal, contractual, consent), you are entitled not to be subject to decisions based solely on automated processing, including profiling, which has a significant legal, financial or other kind of impact on you.
We make the following automated decisions:
Information about you (including personal information) is obtained based on your optional consent, by providing information on the company's platform/website - abaula.ge and/or by requesting information from our partner(s).
Those are cases:
By agreeing to these terms and conditions, when registering on the platform, the user authorizes abaula.ge to share/transfer his/her personal data to the organizer during purchasing tickets.
We may need to share your personal data in the cases defined by the laws of Georgia, as well as with other organizations that must provide/offer you the product or service you have selected, provided that before sharing such information, the mentioned parties have given their consent to keep your data safe and confidential.
We reserve the right to provide law enforcement agencies access to your personal data in cases strictly defined by law for the purpose of performing their official duties, including the detection, investigation and prevention of crime.
If you do not wish to provide personal information, it may be difficult or impossible for us to fulfill our obligations to you, including using your account/profile or getting relevant services.
Your relevant information may be transferred to a legal successor of Abaula in the event of a reorganization process, subject to the mandatory obligation to defend this Privacy Policy,
We reserve the right to disclose your personal information in cases where it is required by a law or in the course of civil, criminal or administrative proceedings, based on the lawful request/consent of the relevant state authority or on our initiative, when the said right is derived from the applicable legislation. We also reserve the right to disclose your information for the following purposes: to enforce and protect this policy; protection and implementation of the terms and conditions of our website; to protect the rights, property, or safety of the Website, its users, or others.
We take security very seriously and take a number of measures to protect anyone’s personal information.
Your personal information is only accessible on our website if you register and provide your password and email address. This password is encrypted. We recommend you not to share your password with anyone. In addition, your information is stored on a secure server that is accessible only to appropriate personnel and contractors.
Unfortunately, any data transmission over the Internet or wireless network cannot be absolutely secured. We take every reasonable security measures to protect data and we also try to link only with organizations that take the similar approach. However, we cannot guarantee security of the website or information transmitted from the website, and we are not responsible for the actions of third parties who may gain unauthorized access to such information.
Other websites to which you may be redirected from our website have their own privacy policies and data sets, as well as policies for the use and disclosure of such information. We are not responsible for the activities of third parties, so we encourage you to carefully review their privacy policy(s) before providing your information. This is indicated in the general terms and conditions, as well.
Your personal data helps us determine whether your account/profile may be used for fraud or money laundering purposes. If we detect a risk of fraud, we reserve the right to temporarily suspend transactions/orders or refuse to provide the relevant services for your own safety.
Minors under the age of 16 are prohibited from using the abaula.ge platform/website. We do not knowingly store or collect information from persons under the age of 16. Protecting the personal information of minors is very important to us. Accordingly, if we learn that a user is under the age of 16, we will take appropriate steps to delete that user's personal information from our database. By using the abaula.ge platform/website, you hereby confirm that you are at least 16 years old.
In order to prevent crime, protect the safety of people, property and public order, abaula.ge is authorized to equip people who scan the tickets with shoulder cameras during events,. On this condition the user automatically agrees by purchasing tickets for a specific event. The said video/audio recording will be stored in the company's databases for a period of 1 (one) month and only abaula.ge and the event organizer will have access to it.
We may provide areas on our website where you may post information about yourself publicly, communicate with others through forums or blogs, find products, and submit some content. This information will be available to other users and organizations and may also appear on other websites and Internet search engines. Accordingly, this information may be made available for others, collected and used by them. For example, if you provide your email address when making a public comment about a product and/or service, you may receive email from other sources you do not want. We have no control over who reads the information you publicly post on the website and how they use it. Therefore, please be careful when posting any of your personal information publicly on the website. As a general rule, we will obtain permission from our users before mentioning their name along with their comment.
The Company's website enables users to log in to Google email so they can communicate with their friends and share information with them through Google email. If you are registered on the company's website and have a 'Google' e-mail and click on 'Google', both your profiles will be connected, unless your e-mail addresses specified during registration on 'Google' and abaula.ge will not match each other. If your email addresses don't match, we'll ask if you want to merge them. You will then enter your password to confirm that Google controls this account/profile. If you are registered on the company's website, but not on Google, and click on 'Google authentication', you will be offered to create a Google account or register a Google email. If you continue, you will make your information available to the Company's website and at the same time agree to the terms of use of Google when using the Company's websites.
The user should take into account that after completing browsing on the site, he/she will not automatically log out of the system and his data may be available to a third party until the end of the session. Any responsibility in this regard shall be fully taken by the customer.
Abaula.ge users have rights to:
We store your personal data for the entire period of our service of you.
Also, for a period of 10 years after the end of the service for the following reasons:
We reserve the right to change this privacy policy at any time. Any changes to the Privacy Policy will be posted immediately on the Privacy Policy page. In addition, you will be notified of any significant changes to the Privacy Policy by email or by posting an appropriate notice on our home page. It is your responsibility to check the Privacy Policy periodically. This type of condition is included in Abaula's general terms and conditions as well.
We can use the information we receive from you on abaula.ge to introduce you specific services and/or product offer made for you.
We have access to your personal data to the extent that you share with us or we collect through the means we have in the process of providing services to you.
We study your data to understand what you need, what you are interested in, or what you may want. This is how we decide which product, service or offer may be fitting for you.
We only use your personal data and send you marketing messages when we have a legitimate interest to do so. We promise that our activities will never be unfair, wrong or against your interests.
You have the right to contact us at any time and ask us to stop sending you marketing messages. We respect your wishes and will stop using your personal data for direct marketing purposes upon receiving such notification.
By electronically checking/acknowledging your agreement to the general terms and conditions, you confirm that you agree to this privacy policy, that the information you provide is accurate and truthful. The information is provided by your thoughtful consent and you have all the rights and permissions required by law.
Also, by electronically marking/acknowledging your consent to these terms and conditions, you agree that you authorize us to request and receive information about you, including personal data, from any source, at any time and in any amount, at our sole discretion and within the scope of applicable law, for the purposes of knowing, verification, comparison, analysis, storage and fulfillment of legal and/or contractual obligation(s).
